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Stuart Hutchison

La Tua Opinione Conta
11/02/2025

Traduci

Faultless
MJS Car Sales (Stoke) - Customer Review

What can I say about MJS Car Sales of Stoke? Having just purchased a lovely used Mercedes S Class from them, nothing but the highest praise. Like many people, especially those without an in-depth technical knowledge of cars, I was slightly anxious about the whole car-buying process, fearing that dreaded "buyer's remorse" at making the wrong decision and living to regret it. Put all such concerns aside.

Michael and his wife Katie, the owners, are knowledgeable, down-to-earth, friendly and put you at ease immediately. No hard sell, no pressure, just simple human-to-human dialogue. It is just like having a chat in your local pub.

After seeing the car on AutoTrader, I initially emailed MJS Car Sales to check its availability and ask a few basic questions. Unlike many previous situations when interacting with so-called ‘professional’ organizations, Michael responded almost immediately with full, detailed answers. No delay. No waffle. No avoidance. I then confirmed a test drive for a few days hence.

Having to travel some distance from Tamworth to Stoke (about 50 miles) I rang the office before setting off to confirm that the car was still available and thus avoid a wasted journey. Again, my call was answered by Katie within a couple of rings. I cannot fault their customer service and communications.

Upon arrival, the Mercedes was parked on the forecourt, fuelled, unobstructed by other cars and pointing towards the main road. Immediately ready for the test drive. No faffing about moving other cars out of the way or turning the car around. More evidence of good planning and efficiency. The car was exactly as described in the advert and exceptionally well presented. Michael escorted me to the car and showed me the main controls - then off we went to give it a spin. A pleasure to look at and drive.

Returning to the showroom, the transaction was simple, relaxed and efficient. Absolutely no pressure. Michael offered me a decent discount without any awkward haggling and the paperwork was simple. I left a £500 cash deposit. After fixing a collection date, we left - but that was not the end of the story...

About 30 minutes later, Katie rang me on my mobile to say that they had 'discovered' an extra £20 in my cash deposit (so £520 rather than the £500 I thought I had left). They said they would give it me back when I collected the car. That phone call seriously impressed me.

Apparently they also had two other people interested in the same car as me - one actually looking at it when we arrived - but as a gentleman, Michael waited until I arrived from Tamworth to give me first refusal. Again, impressive.

One final point that I appreciated was that before final collection, Michael had taken the trouble to fully fill the fuel tank (at my request) so that I would not have to bother locating a fuel station in a strange town. To be clear, I paid for the fuel, but he did me the favour of sorting it out, meaning I drove back to Tamworth in a fully-fuelled lovely Mercedes. A wonderful experience.

Michael even handled all the DVLA admin for me – registration and road tax.

If all the above facts are not a measure of the honesty, professionalism, efficiency and simple good faith of MJS Car Sales, then I don't know what is. If you feel anxious about buying a second-hand car, MJS Car Sales of Stoke will set your mind at ease. Buy with confidence, from decent, honest, professional, well-organized people. The car came serviced, with a full 12-month MOT and 3-month warranty included as standard.

What more can you ask for?

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Stevey Andrew’s

La Tua Opinione Conta
02/02/2025

Traduci

Returning buyer
I have bought 4 cars from here within the last 7 years, each time I’m reminded why I come back. Cars are great and the owners are superbly professional

James Smith

La Tua Opinione Conta
01/02/2025

Traduci

5 stars
Excellent from start to finish

Lyn Bright

La Tua Opinione Conta
27/01/2025

Traduci

Buying used car
Excellent customer service, everything was as stated, kept to dates/times set & did what they said they'd do. I viewed vehicle on Sunday, test drove it Monday, it was serviced & MOT'd on Tuesday and I collected it on Wednesday. So efficient & so lovely. Car is fantastic and although it wasn't a top end purchase I was treated like a top end customer! Thank you MJS - would definitely recommend.

Arthur Anderson

La Tua Opinione Conta
30/11/2024

Traduci

5 stars
5 stars all day long

Anders Ross

La Tua Opinione Conta
22/10/2024

Traduci

5 stars all day long
Has a right laugh with the owner and his wife, lots of fun, relaxed setting and professional with it.

Steven James

La Tua Opinione Conta
21/08/2024

Traduci

Great experience
Couldn't fault this place, honestly really enjoyed buying from her, car was great & service even better

Phillipa Jones

La Tua Opinione Conta
14/03/2020

Traduci

Comfortable & reassuring
Made us feel very comfortable when we visited and we bought a lovely car from here. Excellent level of service provided.

Jamie Booth

La Tua Opinione Conta
13/03/2020

Traduci

5 star all day long
Our car is excellent & the service was brilliant. Will recommend for sure

Dale Weaver

La Tua Opinione Conta
11/10/2019

Traduci

Brill service
Loved buying from here

Ibrahim Parvez

La Tua Opinione Conta
22/08/2019

Traduci

Can’t fault the place
Excellent from the get go

Michael Smith

La Tua Opinione Conta
05/07/2019

Traduci

brilliant car
great car we had from here

Julie Fuller

La Tua Opinione Conta
13/06/2019

Traduci

Fantastic service
Just brought my third car from MJS car sales, fantastic service trouble free experience would definitely recommend. No pressure from Michael the sales man 😀🕺

Wayne Hopkins

La Tua Opinione Conta
14/05/2019

Traduci

excellent
couldnt agree more with these other reviews, excellent garage

James Perry

La Tua Opinione Conta
02/05/2019

Traduci

Could not have wished for a better experience!
Bought a car from MJS back in January. Could not have been happier with the service provided. Very relaxed atmosphere! Asked many questions about the car which were all answered thoroughly with no sales jargon or pushiness whatsoever. My mother is changing her car very soon and the service here was so impressive it will be the first port of call for her for sure. Could not recommend enough!

Clive Hulme

La Tua Opinione Conta
04/03/2019

Traduci

happy customer
looked after us great

Diane Lovatt

La Tua Opinione Conta
19/02/2019

Traduci

5 Star
Great garage & great service

sammy grocott

La Tua Opinione Conta
16/01/2019

Traduci

brill
visited the garage today, was left alone to have a look around which was nice & the owner answered all my questions & was friendly & professional. I left a deposit on a lovely car & cant wait to collect it on Saturday. Thanks for being so helpful

Matthew Dyer

La Tua Opinione Conta
24/11/2018

Traduci

nice experience
no pushy sales staff & never felt pressured to buy

Jamie Abbots

La Tua Opinione Conta
15/11/2018

Traduci

Jamie Lowndes
We love our car & the service was excellent. Can speak highly enough of Michael & the garage. Thanks again.

Conrad Hughes

La Tua Opinione Conta
01/11/2018

Traduci

friendly & nice
nice attitude & friendly too

Michael Smith

La Tua Opinione Conta
17/10/2018

Traduci

Nice cars
Nice cars & a fresh attitude

Kelly Hulme

La Tua Opinione Conta
15/10/2018

Traduci

Kelly- 5 star all the way
Very friendly & helpful right from the start. Nothing to much trouble. A pleasure to deal with, cannot recomend enough. would definitely visit in the future.

Martin Jones

La Tua Opinione Conta
14/10/2018

Traduci

A star from me
Couldnt have been looked after any better

Harry Ecclestone

La Tua Opinione Conta
13/10/2018

Traduci

Pleasant
Relaxed & inviting with plenty of choice of cars

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Paige Lockett

La Tua Opinione Conta
13/10/2018

Traduci

Great experience
The car we bought was in excellenct nick

Michael Smith

La Tua Opinione Conta
13/10/2018

Traduci

Excellent
Very happy with the overall way we were looked after

Anders Breivk

La Tua Opinione Conta
24/06/2018

Traduci

Thumbs up all round
Can’t fault it, owner is a sound guy & bent over backwards to make sure we were happy

Anders Breivk

La Tua Opinione Conta
20/06/2018

Traduci

Excellent
The most honest & trustworthy garage we have dealt with. More than happy to recommend & will use them again

Tony Price

La Tua Opinione Conta
21/03/2018

Traduci

First Class
Based in Kent so car purchased entirely on trust. Didn't need to worry - first class service from my first conversation with Michael to my last

Lauren Deaville

La Tua Opinione Conta
29/01/2018

Traduci

brilliant from start to finish
fantastic experience, nice & relaxed but really professional. lots of nice cars in there we were spoilt for choice

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Craig Longshaw

La Tua Opinione Conta
22/01/2018

Traduci

Craig
No pushy salesman Michael was very helpful and honest. Had one problem with the car fixed the Next day no hassal and extras thrown in. Would recommend this car sales man to anyone

Philip Ryder

La Tua Opinione Conta
09/12/2017

Traduci

Phil Ryder Hyundi I40
Recently purchased an Hyundai I40 from here and mike was brilliant from start to finish. very helpful not pushy like some of the bigger outfits. would recommend this garage to any one they will not be disappointed in the service they receive. we were in a position to pay cash but had to wait for the money to come through mike gladly held on to the car with out a deposit till this happened and we could then complete the deal . was very accommodating in staying open as i could not get there till late for a test drive. will definitely return when looking for a replacement.
Well Done Mike

Vera Ward

La Tua Opinione Conta
23/11/2017

Traduci

fantastic selection of cars
friendly & professional

Mary Rigby

La Tua Opinione Conta
02/11/2017

Traduci

Excellent
5 star service & our car is fantastic

Martin Snape

La Tua Opinione Conta
30/10/2017

Traduci

Very Happy
Very please with the way we were treated & the car is brilliant.

Mick Mountford

Google
10/05/2025

Traduci

Picked up my vauxhall corsa vxr from mjs car sales Friday it was a pleasure to do business with Mike very helpful precis honest revi6 on his website my car was everything it stated very pleased again with the service & car from mjs yet again we will be back soon looking to change my wife,s car and won't hesitate in going back there 5 stars 😀

Risposta dal proprietario

11/05/2025

Risposta da
Michael Smith
Owner Hi Mick thankyou for the kind feedback it's much appreciated 🙂

Miss L

Car Dealer Reviews
01/05/2025

Traduci

Excellent
Wonderful service throughout, highly recommended

Erin Roberts

Trustpilot
29/04/2025

Traduci

couldn’t recommend Micheal enough
couldn’t recommend Micheal enough! brought a vauxhall adam of him 4 weeks ago been very helpful and supportive over the last couple of weeks highly recommend

Mick Mountford

Google
29/04/2025

Traduci

Had 2 caes before from here and now looking at another very nice honest clean cars & very helpful staff

CJ Hillman

Google
08/04/2025

Traduci

I just bought a BMW 3 Series from MJS and can honestly say Michael and the team are fantastic! After looking around a lot of other cars/dealers I went to Michael as he was great with my parents when they bought their Audi A3 from MJS a few years ago. There was no pressure to buy even when I was really interested in the car. Had a decent test drive and once we made a deal the car came with a fresh MOT and a small service. I honestly can't recommend them enough. I've so far covered 300 miles in the car since picking it up a few days ago and it's not missed a beat. Thanks Micheal!

Risposta dal proprietario

29/04/2025

Risposta da
Michael Smith
Owner Thankyou ever so much for the kind review it's very much appreciated and thankyou for your business and support.

Katie Jennings

Google
08/04/2025

Traduci

My mum has had cars from here previously, I saw the car on the Facebook page and popped in to view. At other dealerships I would have been pressured into buying a new car but I really appreciated that I was left to have a look my self and make my own mind up. Process was simple and easy and couldn't be happier with my new car. Really good service and would definitely go back again in the future :)

Risposta dal proprietario

29/04/2025

Risposta da
Michael Smith
Owner Thankyou very much for this kind feedback it's much appreciated.

Bala Thasan

Google
29/03/2025

Traduci

I can't describe enough how great these guys were. Excellent customer service and I will recommend to everyone. If I were to get another car it will definitely be MJS. Thank you guys.

Risposta dal proprietario

29/04/2025

Risposta da
Michael Smith
Owner Thankyou very much for your kind feedback it's much appreciated

Molly Mckinney

Google
29/03/2025

Traduci

I highly recommend MJS motors if you're looking for a new car! Michael was amazing and helped me through the process of purchasing the vehicle! Buying my new family car from MJS was a great experience all round and I will definitely be back when it's time for an upgrade in the future!

Risposta dal proprietario

29/04/2025

Risposta da
Michael Smith
Owner Thankyou Molly for the kind review, absolute pleasure to deal with you and Thankyou for trusting us with your car purchase.

Wendy

Trustpilot
14/03/2025

Traduci

We bought a Ford focus from MJS motors last month, great service from beginning to end from Michael very friendly and helpful, we are in love with our new car, will definitely come back in the future

Wendy

Trustpilot
14/03/2025

Traduci

Ford focus
We bought a Ford focus from MJS motors last month, great service from beginning to end from Michael very friendly and helpful, we are in love with our new car, will definitely come back in the future

Luke Weaver

Trustpilot
14/03/2025

Traduci

Mike was brilliant from start to…
Mike was brilliant from start to finish. Very honest, informative and helpful. Highly recommend. I know buying a car can be stressful at times but Mike really puts you at ease and cares about the customers needs and went above and beyond. Great value for money and very happy with the car, thank you 🙏🏻.

Pammie Gulliver

Google
01/03/2025

Traduci

I purchased Nissan Juke from Michael last week . His presence is relaxing and no pressure to buy. My car was well prepared when i went to collect it . I would highly recommend MJS 1st class service

Risposta dal proprietario

29/04/2025

Risposta da
Michael Smith
Owner Absolute pleasure to deal with you and your daughter, thankyou for your continued business and support.

Lisa Ray

Google
01/03/2025

Traduci

Second car bought in the family, great customer service, honest family approach, thank.you guys will definitely be back thanks

Risposta dal proprietario

29/04/2025

Risposta da
Michael Smith
Owner Thankyou for your kind review it's much appreciated and it was a pleasure dealing with you and your son on each purchase.

Joshua Ray

Google
01/03/2025

Traduci

Bought a Dacia Sandero from Michael. Understanding, knowledgeable, and kind throughout the whole process. A great experience. I will recommend this place to anyone looking for a new used car!

Risposta dal proprietario

29/04/2025

Risposta da
Michael Smith
Owner Thankyou very much for your kind review it's much appreciated

Chi siamo…

MJS Car Sales

874-876 Leek Road,
Stoke-on-Trent, Staffordshire, ST16AT

01782976076

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Introduzione	With over 15 years Motor Trade experience we are fully skilled with a great range of knowledge & expertise to ensure that your next used car purchase is dealt with professionally, competently & swiftly and we always ensure that the customer is number one within our business.
Descrizione	Our cars are hand picked by the owner personally & are of the highest quality with full service history, low mileage cars being our focus. We want to provide our customers with a unique & bespoke buying experience that is different from the motor trade norm so there is no sales staff in our garage to pressure or make customers feel uncomfortable, you can browse at your leisure and at your own pace and feel relaxed that you as a customer are in control of the buying process rather than sales staff trying to push you or sell you something that you are not sure of or are not yet ready to buy. We offer a relaxed & placid environment here & you can rest assured we are not your typical motor dealer, our customers are our number one priority & we want your business for many years to come & recognise that we will only achieve this by ensuring our customers are looked after in a professional & friendly manner & that our cars are of the highest quality we can offer.
Attività principali	Used Car Dealer
Lingue parlate	English

Servizi e Prodotti	Used Car Sales Used Car Finance Part Exchange Vehicle Purchasing Delivery Warranty
Carte di credito accettate	Sì

Giorni	Aperto da	Aperto fino a
Lunedì	9:00 AM	7:00 PM
Martedì	9:00 AM	7:00 PM
Mercoledì	9:00 AM	7:00 PM
Giovedì	9:00 AM	7:00 PM
Venerdì	9:00 AM	7:00 PM
Sabato	9:00 AM	5:00 PM
Domenica	10:30 AM	4:00 PM